Privacy Policy
Last updated: January 1, 2025
1. Information We Collect
At DogWhat.com, we collect information to provide better services to our users. We collect information in the following ways:
Personal Information
- Email addresses when you subscribe to our newsletter
- Names (optional) when provided through forms
- Dog-related information you enter into our tools (breed, age, weight, etc.)
- Preferences and responses to our interactive tools
Automatically Collected Information
- Browser type and version
- Device information and operating system
- IP address and geographic location
- Pages visited and time spent on our site
- Referring website information
2. How We Use Your Information
We use the collected information for the following purposes:
- To provide and improve our dog care tools and services
- To personalize your experience and provide relevant recommendations
- To send newsletters and educational content (with your consent)
- To analyze website usage and improve our services
- To respond to your inquiries and provide customer support
- To comply with legal obligations
3. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:
- Service Providers: We may share information with trusted third-party service providers who assist us in operating our website and services
- Legal Requirements: We may disclose information when required by law or to protect our rights and safety
- Business Transfers: In the event of a merger, acquisition, or sale of assets, user information may be transferred
- Consent: We may share information with your explicit consent
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication procedures
- Secure hosting infrastructure
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience:
- Essential Cookies: Required for basic website functionality
- Analytics Cookies: Help us understand how visitors use our site
- Preference Cookies: Remember your settings and preferences
You can control cookie settings through your browser preferences.
6. Third-Party Services
Our website may include links to third-party websites and services. We use the following third-party services:
- Google Analytics: For website analytics and performance monitoring
- Email Service Providers: For newsletter delivery and communication
- AI Services: For providing personalized recommendations
These third parties have their own privacy policies, which we encourage you to review.
7. Data Retention
We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Specifically:
- Newsletter subscriptions: Until you unsubscribe
- Tool usage data: Anonymized after 24 months
- Website analytics: Following Google Analytics retention policies
8. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access to your personal information
- Correction of inaccurate information
- Deletion of your personal information
- Restriction of processing
- Data portability
- Objection to processing
- Withdrawal of consent
9. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover that we have collected information from a child under 13, we will promptly delete it.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
- Email: privacy@dogwhat.com
- Address: DogWhat.com Privacy Team
Note: This Privacy Policy is effective as of the date listed above and applies to all information previously obtained by DogWhat.com. Your continued use of our website following any changes to this policy constitutes acceptance of those changes.